Responsible Gaming
Our Commitment to Responsible Gaming
At GFS Brisbane, we're committed to promoting responsible gaming practices. Gaming and online pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please play within your means and set limits that work for your budget.
Age Verification
All players must be at least 18 years of age (or the applicable legal age in your Australian jurisdiction) to participate in gaming activities. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not access this site.
Warning Signs of Problem Gambling
If you recognise any of the following warning signs in your own behaviour, you may be developing a gambling problem:
- Chasing losses by gambling more to recover money you've lost
- Hiding your gambling activities from family, friends, or partners
- Gambling with money needed for essentials (bills, rent, food, medications)
- Spending more time and money on gambling than intended
- Feeling anxious, irritable, or depressed when not gambling
- Needing to gamble with increasing amounts to feel the same excitement
- Lying about the extent of your gambling activities
- Neglecting work, study, or family responsibilities
- Borrowing money to fund gambling
- Failed attempts to cut down or control gambling
Self-Help Tools
Most gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specified period
- Loss Limits: Set a limit on the total amount you're willing to lose
- Session Time Limits: Set automatic time reminders to take breaks
- Reality Checks: Receive pop-up reminders about your time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from gaming platforms
We encourage you to use these tools proactively to manage your gaming responsibly.
Support and Resources
If you're struggling with gambling, help is available. Please reach out to one of these trusted organisations:
Australia
- Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counselling and support services for all Australians - Gamblers Anonymous
A peer support program offering meetings across Australia for people affected by problem gambling
International Resources
- GamCare (United Kingdom)
Website: www.gamcare.org.uk - GamStop (United Kingdom)
Website: www.gamstop.co.uk - Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org - National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you think you may have a gambling problem, please seek help immediately. There is no shame in reaching out—support services are confidential, free, and staffed by trained professionals who understand what you're going through.
Contact Gambling Help Online or call 1800 858 858 (toll-free in Australia) to speak with a counsellor today.
Remember: Gaming should be fun. If it's causing you stress or financial harm, it's time to seek support.